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How much does delivery cost?
Our delivery costs depend on your location and the size and weight of your order.
- From $9.95 on orders under $50
- From $6.95 on orders over $50
- FREE delivery on orders over $129 (Some bulky and heavy products are excluded)
Despite the recent increases in Australia Post and courier delivery costs, we strive to keep our delivery costs as low and reasonable as possible for our customers by subsidising the actual cost of delivery.
How long will it take for my order to ship?
When your order will ship depends on what has been ordered however as a guide, in most cases orders placed before 10am week days will ship on the same day.
Orders placed after this time will typically ship the following business day. From time to time unforeseen operational issues and busy sale periods may see some additional time added in the time to ship.
Where do your orders ship from?
100% of our products are stocked and located within Australia.
We do use multiple warehouse locations around Australia which store different type of products. If your order contains products from different warehouses we will ship these to you in multiple shipments
Can I return my order for change of mind?
Yes, we offer a 30 days change of mind policy so you can shop with confidence when you buy from us.
Terms and conditions do apply which you can read about here.
© 2024 Tails and Treats | ABN: 14 652 271 353